Privacy Policy

1. Introduction

At zynstores.shop, we understand the importance of protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us in any other way. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

  • Contact Information: When you create an account, place an order, or contact our customer service, we may collect your name, email address, phone number, and shipping address. This information is necessary to process your orders, communicate with you, and ensure the delivery of your purchased chewing gum products.
  • Payment Information: To complete your transactions, we collect payment details such as credit card numbers, expiration dates, and security codes. This information is securely processed through our trusted payment partners, and we do not store full payment card information on our servers.
  • Demographic Information: We may also collect information about your age, gender, and location to better understand our customer base and provide you with relevant products and offers.

2.2 Non – Personal Information

  • Device Information: When you access our website, we automatically collect information about the device you are using, including the type of device, operating system, browser version, and IP address. This information helps us optimize the performance of our website and enhance your user experience.
  • Usage Information: We track how you interact with our website, including the pages you visit, the products you view, the searches you conduct, and the actions you take. This data is used to analyze user behavior, improve our website functionality, and personalize your shopping experience.

3. How We Use Your Information

  • Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping your products, providing order updates, and handling returns and refunds.
  • Customer Communication: We may send you emails, SMS messages, or push notifications to confirm your orders, provide order status updates, notify you about promotions, new products, or important announcements related to our services. You can opt – out of these marketing communications at any time.
  • Personalization: Based on your purchase history, browsing behavior, and preferences, we may personalize the content and offers displayed on our website to make your shopping experience more relevant and enjoyable.
  • Security and Fraud Prevention: We use your information to detect and prevent fraud, protect the security of our website and your account, and comply with applicable laws and regulations.
  • Analytics and Improvement: We analyze the data we collect to gain insights into user behavior, measure the effectiveness of our marketing campaigns, and improve our website, products, and services.

4. Information Sharing

4.1 Service Providers

We may share your personal information with third – party service providers who assist us in operating our business, such as payment processors, shipping carriers, email marketing platforms, and data analytics companies. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We may also disclose your information to protect our rights, property, or the safety of our customers or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and if your personal information will be subject to a different privacy policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website uses secure socket layer (SSL) technology to encrypt your payment information and other sensitive data during transmission. We also implement physical, technical, and administrative safeguards to protect the security of our servers and databases. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

  • Access and Correction: You have the right to access and correct the personal information we have collected about you. You can review and update your account information by logging into your account on our website. If you need further assistance, you can contact our customer service team.
  • Opt – Out: You can choose to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or messages you receive. Please note that you will still receive transaction – related emails, such as order confirmations and shipping notifications.
  • Data Portability: You have the right to request a copy of your personal information in a commonly used, machine – readable format. You can make this request by contacting our customer service team.

7. Cookies and Similar Technologies

We use cookies, web beacons, and other similar technologies to enhance your user experience, track your preferences, and collect information about your interactions with our website. Cookies are small text files that are stored on your device when you visit a website. They can be used to remember your login information, keep track of your shopping cart, and provide you with personalized content. You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete the information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, comments, or concerns about our Privacy Policy or the handling of your personal information, please contact us